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– the service is performing badly and we've taken enforcement action against the provider of the service. People had access to their local community and could choose to participate in a variety of interesting and fulfilling in-house and community based social activities. We also saw staff encouraged and supported people to be as independent as they could and wanted to be. Staff supported people to keep healthy and well through regular monitoring of their general health and wellbeing.
If you are looking for care, if you think a family member needs support, or if you want to know what services are available for carers, find the information you need in the pages below. The manager had sufficient training in Deprivation of Liberty Safeguards to understand when an application should be made and in how to submit one. This helped to ensure people were safeguarded as required by the legislation. DoLS provides a process to make sure that people are only deprived of their liberty in a safe and correct way, when it is in their best interests and there is no other way to look after them. People had a choice of meals, snacks and drinks and staff supported people to stay hydrated and to eat well.
CQC Rating for Rutland House Care Home
Following an inspection of the home by London Fire Brigade this year, they made considerable investment in making the required improvements to bring the home up to the required standard. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Staff showed understanding, patience and treated people with compassion. The registered provider demonstrated they continued to meet the regulations and fundamental standards. All care staff are trained or working towards at NVQ Level II, dementia care and are dedicated to providing exceptionally high standards of care for residents. Rutland House is a family run care home dedicated to providing a warm homely atmosphere in a comfortable and safe environment whilst encouraging and supporting residents’ independence.
The profile score is a measure of how much information has been provided. We reviewed the information and data available to us about Rutland House Care Home on 8 December 2022. We have not found evidence that we need to reassess the rating at this stage. If this is your business, you can claim it and manage the information shown to care seekers. Set up an account and claim your listing, to update your company name, address, telephone number and service information.
Care home group
The site’s 4 million visitors a year comprise roughly 45% older people, 45% younger family and relatives, and 10% professionals who work with older people. Some care homes are registered to provide personal care only, for example help with washing, dressing and giving medication. Others also provide nursing, and will have a nurse on duty twenty-four hours a day. They inspect care services to ensure they are supporting peoples wellbeing; appropriately setup; properly planning out care; are well led; and effectively staffed, each criteria is given a grade out of 6. Care plans were in place which reflected people’s specific needs and their individual choices and beliefs for how they lived their lives.
That’s why Care Concierge’s care experts will act as your personal care consultants. We’ll research on your behalf and find you the right care, at the right cost - turning stress into straightforward. We have recently been able to open EAC Advice, a new 'housing options' advice service for older people. Daily help, including personal care, is available on site and one or more meals are available daily in a dining room or restaurant. Additional facilities are also common – for example hairdressing salons, hobby rooms and gyms. Organised activities will focus on helping residents maintain their health and wellbeing.
Inspection Reports:
The people who use the service are adults with mental health needs. Residential care homes provide residents with accommodation, meals, and assistance with personal care and medication. However, a nursing care home will also provide medical care from a qualified nurse, including treatment for any illness or injuries. The issues we found with the management of medicines did not give us full assurance that the provider’s quality assurance systems were fully effective.
Where there were any issues or concerns about a person’s health or wellbeing staff ensured they received prompt care and attention from appropriate health and social care professionals. There were enough properly trained and well supported staff working in the care home to meet people’s needs. People told us, and we saw for ourselves, that staff had built up good working relationships with people who lived at the home.
How to choose the right care home
The Scottish Care Inspectorate is the official regulator for care services in Scotland. The manager and co-owner demonstrated a good understanding of their role and responsibilities and staff told us the manager was competent, supportive and fair. They also told us staff were kind and caring, and our observations and discussions with relatives supported this. The registered manager had ensured all staff at Rutland House were aware of the service’s legal obligations about notifying CQC of events and incidents and how and when this should be done. See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England.
Rutland House Care Home offers Dementia and Older People (65+) care. People receive their medicines as prescribed and staff know how to manage medicines safely. People were supported to maintain relationships with family and friends who were important to them.
Activities were organised by care staff and entertainers visited from outside the home. Staff understood the importance of social interaction and ensured they offered people support and companionship when needed. The Care Quality Commission is the official regulator for the care sector.
You can see what action we told the provider to take at the back of the full version of the report. Accommodation is arranged over two floors and there is a stair lift to assist people to access the upper floor. Communal areas include a lounge and dining area on the ground floor and a number of smaller sitting rooms on the first floor. One person living at the home was able to contribute to the inspection process and he told us it was a “good home." We spoke with four care workers and three relatives and the registered manager.
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